Troll Creek Wines – Terms of Use

ABN: 90 548 382 860
Liquor Production and Sales Licence: 50808199

This website and its contents are owned by Troll Creek Wines in any of the stated variations, ‘us’ or ‘we’ refer to the owner of this website.

The term ‘you’ or ‘your’ refers to the viewer or user of this website. The Terms of Use listed below govern the use of this website. If you choose to access, view or interact with this website, you acknowledge that these Terms of Use bind you. These Terms may be changed from time to time. Last update was 31 July 2020.

Legal Drinking Age

It is illegal for us to sell alcohol to persons under 18 years of age in Australia. By entering & confirming payment details in our online wine shop, or if arranging private tastings, you are certifying that you are 18 years of age or older. In the case of international orders, you are confirming you are of legal drinking age in your country of residence.
Troll Creek Wines support the DrinkWise initiative.


Our prices are in Australian Dollars (AUD) and are inclusive of any Goods and Services Tax (GST) & Wine Equalisation Tax (WET) unless stated to be otherwise. We reserve the right to alter prices at any time.


We encourage trade partners, wine reviewers and media to use content from the Troll Creek Wines website concerning the promotion of Troll Creek Wines & Barossa regions, South Australian & Australian wine, and relevant varietal based communications, however, ask that you respect the ownership and trademarks of images and material by contacting us at for written approval.

The contents of are subject to copyright under Australian and overseas law. Unless otherwise indicated, copyright on the information within this website is owned by Troll Creek Wines.

We authorise you to view and store, without modification, digital or print copies of our copyright material contained within this website, subject to the following conditions:
• The documents and images may be used solely for information purposes for personal use only, not to be used for any commercial purpose unless prior consent by owner has been granted.
• Any copy or printout of any document or image or portion thereof must be accompanied by the following reference: “image/information courtesy of Troll Creek Wines”.
• Your use of any information or materials on this website is entirely at your own risk, and you waive any claims that you may have against us about your use of this website, including the access of and use of any information, images and files obtained via this website.
• If you consider that material posted on this website contravenes your copyright or other intellectual property rights, please contact us at john@Troll

Trade Marks

The Troll Creek Wines trademark and other products and services referred to in this website are trademarks of Troll Creek Wines.

We encourage trade partners, wine reviewers and media to use content from the Troll Creek Wines website in relation to the promotion of Troll Creek Wines, however, ask that you respect the ownership and trademarks of images and material by contacting us at for written approval.

All registered and unregistered trademarks which appear on this website are the property of their respective owners. In allowing you access to this website, we do not grant to you any right whatsoever to use any such trademark. You acknowledge that you have no such rights and that none will arise by your accessing or using this website. Any use or reproduction of any of our trademarks, logos or other creative material appearing on this website without our written permission is prohibited.

Website Links

We do not endorse, approve or recommend the contents, services, products owners or operators of any website to which this website may be linked or feed. Links and feeds are provided solely for your convenience, and you use them and the linked websites entirely at your own risk.


We do not represent that any information (including any file) obtained from or through the Troll Creek Wines website is free from viruses or other faults or defects. You agree that the entire risk arising out of downloading and use of such remains with you and we are not liable to you for any loss or damage in relation to any virus, fault or defect. You also waive any claims that you may have against us otherwise arising out of or in relation to your use of this website.
This site supports secured sockets layer (SSL) based transactions.

Payment, Shipping and Delivery

By registering your details to purchase wine online from Troll Creek Wines, your pricing for freight and shipping will be calculated based on your delivery address and membership status. No obligation to sell the goods will arise until we accept your order and receive payment. Orders cannot be cancelled once accepted, unless by arrangement with us.

We accept Visa, MasterCard, American Express. Credit card details are transmitted through a secure server using Stripe payment gateway. Card data is not kept after processing.

Orders are dispatched regularly. We prefer to dispatch to a street address – please contact us if you require it to be delivered to a PO Box. Shipping time frames are estimated at between three to ten business days within Australia, depending on your location. If our nominated contractor does not deliver to a remote or specific location, we will advise you of the nearest possible delivery point.

While we will use all reasonable endeavours to deliver by any requested or agreed date, we do not guarantee delivery on that date and we are not liable for any loss resulting from late delivery.

Troll Creek Wines can ship orders overseas and offer tax free pricing for orders being sent to international addresses. For more information on international shipping and delivery, please email

Wine is perishable and can be affected by extremes of temperature. At times, we will delay shipment of your wine during conditions of temperature extremes and avoid shipping in such conditions.

However, the shipping of wine is trusted to third parties, and at times exposure to temperature extremes may occur outside of our control. Troll Creek Wines is not responsible for wine that is damaged by extreme weather conditions during shipment.

Anyone at the nominated delivery address who receives the goods is presumed to be authorised to receive the goods. The recipient of the delivery must be 18 years of age or older. Risk and title in the goods pass to you upon delivery of the goods to the delivery address.


While every attempt will be made to keep vintage information current on the web site, vintages are subject to change. We will advise you by email or telephone if the vintage ordered is no longer available and you will have the option to confirm, change or cancel your order.

Privacy Policy

In accordance with the Privacy Act 1988, Troll Creek Wines takes your privacy very seriously and will make every attempt to maintain confidentiality of your personal information. Troll Creek Wines takes all reasonable steps to store your personal information securely. We use your information to process orders as instructed by you, to personalise your online shopping experience and to provide regular updates and communication (if applicable).

Please read our full Privacy Policy for more information.

Customer Satisfaction Policy

In the unlikely event, you are not completely satisfied with your purchase of Troll Creek Wines or merchandise; please email so that we can resolve any problems.


This website is for information purposes only. We make every effort to ensure that the contents of this website are correct and up to date. However, Troll Creek Wines makes no warranty as to the completeness, accuracy or reliability of the information and, subject to applicable laws, we do not accept any liability for damages of any kind resulting from the access or use of this site and its contents.
The information contained within this website is subject to change without notice.
Last updated 31 July 2020.